Refund & Return Policy
Your satisfaction is our priority at Omolasho Cat Store. If you’re not happy with your purchase, we’re here to help.
Eligibility for Returns:
- Items must be returned within 30 days of delivery.
- Products must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items:
- Gift cards
- Used pet products for hygiene reasons
- Clearance items marked “Final Sale”
Refund Process:
- Once we receive and inspect your return, we will notify you via email.
- If approved, your refund will be processed back to your original payment method within 5–7 business days.
Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Exchanges: If you want to exchange an item for a different size, color, or model, contact us at info@omolashocat.top before returning it.
Contact Us:
For any return or refund inquiries, email us at info@omolashocat.top.